Privacy Policy
Tactical FMA (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (tacticalfma.com) and our training services.
1. Information We Collect
We collect personal information that is necessary to provide our training services safely and professionally. This may include:
Contact Information: Name, email address, and phone number.
Training Details: Your martial arts experience level and interest in specific programs (e.g., private vs. group training).
Sensitive Information (Health Data): As our training involves physical activity and weapons, we collect health information via our Weapons Training Waiver. This includes details of relevant injuries, medical conditions, or medications to ensure your safety during sessions.
Technical Data: IP address, browser type, and usage data via cookies when you visit our website.
2. How We Collect Information
We collect information directly from you when you:
Fill out an inquiry form on our website.
Book a training session or purchase a package.
Complete a Weapons Training Waiver or Code of Conduct form.
Communicate with us via email or phone.
3. Purpose of Collection
We collect and use your information for the following purposes:
To manage your bookings and provide personalised instruction.
To ensure your safety and the safety of training partners (medical disclosure).
To process payments and manage your training packages.
To communicate with you regarding schedule changes or operational updates.
To comply with legal and insurance obligations.
4. Disclosure of Information
We do not sell or rent your personal information. We may disclose your information to:
Service Providers: Third-party platforms used for booking, payment processing, or website hosting (e.g., WordPress, payment gateways).
Legal Requirements: Where required by law or in response to a valid legal request.
Emergency Services: In the event of an injury during training where medical intervention is required.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, or unauthorised access.
Digital records are stored on secure servers with restricted access.
Physical waivers (if applicable) are kept in a secure location.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.
6. Access and Correction
You have the right to access the personal information we hold about you and to request corrections if that information is inaccurate or out of date. To make a request, please contact Ben Wong directly via the contact details provided on our website.
7. Complaints
If you have a concern about how we have handled your privacy, please contact us. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date updated.
9. Contact Us
For any questions regarding this Privacy Policy, please contact:
Ben Wong
Tactical FMA
Email: [Insert Email Address]
Website: tacticalfma.com
Who we are
Suggested text: Our website address is: https://tacticalfma.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.